Refund policy

Order cancellations prior to items being shipped may be subject to a 20% restocking fee.  

Cancellations/Returns for items that have shipped will not be accepted. 

Cancellations/Returns for Auction items will not be allowed.

DISCLAIMER:  Our store is purchasing these items from our distributor in good faith that you, the customer will maintain your agreement of purchase.  Please be aware, before you decide to purchase your items, that you are accepting the price/arrival time and that the sale is FINAL.  Cancellation of any orders may result in the suspension of future purchases.  From our position, understand that if a cancellation of a preorder item is made, after our orders have been placed with our distributor, then we are left with a product at our expense which is unacceptable.  Please contact us prior to making any cancellations, to verify if your request for a cancellation meets the Final Cutoff Date.

In the case of damaged items/errors, please contact us at within 48 hours of receiving your shipment.

*Printer burns or loss of ink are not considered damaged.